AIDI TEAM, in compliance with Law 1581 of 2012 and Decree 1377 of 2013, and as responsible for the processing of personal data obtained through different channels, informs you that the personal data you provide to our company as a result of the business relationships you conduct with us will be processed in accordance with our Privacy Policy and Personal Data Processing, which is described below.

For the implementation of the Privacy Policy and Data Processing, the following definitions will be taken into account:

• Authorization: Prior, express, and informed consent of the data subject to carry out the processing of personal data.
• Privacy Notice: Verbal or written communication generated by the responsible party, directed at the data subject for the processing of their personal data, by which they are informed about the existence of data processing policies that will be applicable to them, the way to access them, and the purposes of the processing intended to be given to personal data.
• Database: Organized set of personal data that is subject to processing.
• Dato personal: Cualquier información vinculada o que pueda asociarse a una o varias personas naturales.
• Data Controller: Natural or legal person, public or private, that by itself or in association with others, decides on the basis of data and/or processing of data.
• Data Subject, Client, or User: Natural person whose personal data is subject to processing.
• Processing: Any operation or set of operations on personal data, such as collection, storage, use, circulation, or suppression.
• Virtual Store: Website with URL https://web.aidi.team, where the User/Client can review information about products and services offered by AIDI TEAM and eventually carry out the purchase process.
• Web Application: Website with URL https://aidi.team/app, where the User/Client can manage the profile linked to the product purchased on the Virtual Store.
• Websites: Set consisting of the Virtual Store and the Web Application.

To establish the criteria for the collection, storage, use, and deletion of personal data processed by AIDI TEAM.

The Privacy and Data Processing Policy applies to all personal information registered in AIDI TEAM's databases, which acts as the responsible party for the processing of personal data.

This policy is mandatory and strictly binding for AIDI TEAM.

AIDI TEAM will carry out storage, use, processing, and in general the treatment of personal information with the following purposes:

• To fulfill obligations contracted with the User/Client.
• To conduct the relevant management for the development of AIDI TEAM's corporate purpose.
• To inform about changes in products and/or services.
• To evaluate the quality of products and/or services.
• To develop advertising, marketing, or promotional activities.
• To contact the User/Client by telephone (through calls and/or text messages such as SMS and/or MMS), physical or electronic mail, or digital media (such as instant messaging applications and social networks, such as Facebook, Instagram, and WhatsApp, etc.) for:
  • Sending commercial, advertising, or promotional information about products and/or services, events, and/or commercial or advertising promotions, with the purpose of promoting, inviting, directing, executing, informing, and generally carrying out commercial campaigns, promotions, or contests of a commercial or advertising nature.
  • Conducting satisfaction surveys.
  • Sending information about requested products or services and their status.
  • In general for all purposes established in this Privacy and Data Processing Policy.
• Sending information on electronic payment methods or digital payment platforms to process payments and purchases.
• Facilitating identification and providing complete service experience using cookies.
• Carrying out accounting, tax, and administrative management of Users/Clients.
• Verifying commercial background and reputation of Users/Clients.
• Managing communication and loyalty activities of Users/Clients, as well as timely attention to all requests, complaints, claims, and suggestions (PQRS).
• Responding to legal requirements of administrative and judicial entities.

Cookies are small text files that identify your computer on our server as a unique User/Client. The use of cookies is understood to be accepted when browsing our Websites. Browsers can be configured not to accept cookies, but this could restrict the use of the Virtual Store and limit your experience. However, it is important to note that the use of the "Shopping Cart" and "Checkout" functionality is only possible with the activation of cookies.

If a User/Client visits our Websites, a temporary cookie will be installed to determine whether the browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.

When the User/Client logs in to our Websites, several cookies will be installed to save login information and screen display options. If the User/Client logs out of their account, the login cookies will be deleted.

For Users/Clients who register on our Websites, all personal information data they provide will be stored. Users/Clients can view, edit, or delete their personal information whenever they wish. Website administrators can also view and edit such information.

If a User/Client has an account on our Websites, they may request the deletion of any personal data. This does not include data that we are required to retain for administrative, legal, or security purposes.

The User/Client may exercise the right to know, update, rectify, and delete data or revoke authorization, in the terms established by law. To do this, they can submit their request, complaint, claim, or suggestion through email: info@aidi.team, or by filling out the form found at the link Contact | PQRS on the main page of the Virtual Store.

Any modification made to this Privacy and Data Processing Policy will be communicated to Users/Clients through the means that AIDI TEAM deems appropriate.

Having read the above, you hereby declare and state that you are the owner of the information you provide to us, and therefore authorize AIDI TEAM in advance, expressly, and unequivocally for the processing of personal data that may occur as a result of business relationships.